'Appropriate Technology' Wins the Oscar for 'Best Supporting Role in Business'
Implementing technologies is a tricky business. If you over-specify your needs, you have needlessly increased the cost of a project. If you under-specify your needs, costs external to the system can reduce the overall Return On your Technology Investment.

e-Volutionize Your Business
Static and monolythic business systems can be very costly to support. The presentation compares two approaches to modeling organizational processes. The First approach is the traditional build/deploy internally. The second approach is the integration of available best-of-breed services, especially internet based solutions, to provide a comprehensive organizational view. This is based on current trends in computing toward outsourcing and internet utilization. The comparison is made on the complexity of a solution. Research results are used to show the correlation between complexity and cost. Additionally, the case is made for access to high end solutions for small and medium sized organizations as a method of gaining competitive advantage.

Effective Technology Strategies: The Value Method
There are two distinct methods to approach technology purchases. The commodity method, and the value method. This whitepaper outlines the differences between the two.

Give It To Me Straight: What is a Virtual Office?
Maintaining large offices with a mobile and constantly changing business environmnet can be an expensive way to do business. With a virtual office it is possible to keep happier employees, help safety by spreading associates in many locations, and enhance the bottom line all at once.

Helpful Hints: Categorizing, Storing, and Finding Files
Computer systems are no better than paper folders if you are not careful about how you store your documents. This white paper describes a time/kind based method (one of many methods) to categorize your documents to ensure quick retrieval at a later time.

Helpful Hints: Internet Etiquette
Communication on the Internet is currently done mostly via the written word. This article explores some of the widely accepted standards of etiquette to ensure your message is received as intended.

SiteManager: A Collaborative Site Development Tool
Web sites are created by teams who do not usually share close physical proximity. SiteManager provides an excellent environment to collaborate on these creations.

SiteManager: A Way To Control Complex Project Costs and Deliver Rapid Implementations
This whitepaper describes in detail how SiteManager was incorporated into a complex internet project as a method to help control a limited budget and allow project completion in an accelerated way.

SiteManager: An Excellent Tool To Manage MultiLingual Sites.
Managing bilingual web content is difficult at best, and supporting multilingual web sites introduces a set of complex chanllenges. This whitepaper describes how SiteManager can be used to alleviate some of this complexity.

SiteManager: Autoresponders Help Manage Customer Relations
Unlike email account based autoresponder features, SiteManager's autoresponder was specifically designed to manage web-based inquiries, and provide a first level response to a web site's visitors. This whitepaper reviews the differences, and provides a description of how the feature works, as well as typical uses.

SiteManager: Deliver Your Content Directly Into Applets
This paper describes the use of SiteManager to deliver content into applets. This functionality allows users to change the textual information to create a plathora of visually appealing content.

SiteManager: Development Support For Software Distribution Help Files
This article describes how a software developer used SiteManager to create the content of the help files deployed with their software. The attractive features in SiteManager are the tool's centralized content repository, XML content delivery, and multi-service integration template capabilities making it an ideal web-enabled collaborative environment.

SiteManager: Techniques For Transitioning An Existing Site

SiteManager: Using Product Showcase and Order Manager To Attract New Customers
The product showcase functions of SiteManager allows businesses to create highly configurable interactive retail web content. Order Manager maintains histories, provides automated responses, and manages instant alert functions.

The 'Cousin Herb' Syndrome in Small Business Information Strategy
Technology advice is abundant. Good technology advice is significantly more scarce. This article, written by one of our senior partners and first published in 'Business First', takes a humorous approach to describing the potential pitfalls of the non-professional doing the work of a pro!

Using Y2K Results to Perform Business Re-engineering
You are done with Y2K. True! However, before mothballing the effort, take another look at the collected information and find a treasure of hidden information and use to improve your processes. The presentation has a high level outline of who benefits and how to go about doing so.